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Shipments and returns

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS / BRT / TNT or similars in relation to the country of destination.

Shipping charges include the cost of packaging, postage, and insurance but not Duties and taxes for the countries outside Europe Union.
Boxes are well sized and your items are well-protected.

In case of theft / loss agrees to send a new product and, if the same were to be unavailable and / or out of stock, it will propose 'a different product, but with equivalent characteristics, with faculty' for the client not to accept this new product and request the issuance of a credit note relating to the product.

IMPORTANT: Upon delivery of the goods by the courier, the customer is required to check:

  • that the number of packages delivered corresponds to that indicated in the transport document;
  • that the packaging is not damaged, or wet or otherwise altered, including the sealing materials (adhesive tape or metal).

Any damage or the mismatch in the number of packages or particulars, must be immediately reported to the carrier making the delivery, by adding the word'' subject to control commodity "on the appropriate document and immediately reported to